Top Customer Success Jobs in San Francisco Bay Area, CA

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.

The Customer Success Coordinator serves as the main contact for customers, resolving issues, documenting interactions, and managing operations, while ensuring high-quality support.

Serve as trusted advisor for ~40 customers, create tailored success plans to drive Klaviyo adoption, provide strategic and tactical support, escalate issues, recommend products to grow revenue, collaborate cross-functionally, and contribute product feedback and AI-driven workflow improvements.

The Customer Success Director will lead customer interactions, ensure satisfaction, retention, and expansion, and collaborate with cross-functional teams to drive growth and address customer needs.

The Customer Success Manager at SambaSafety will build relationships with enterprise fleet customers, drive product adoption, monitor performance metrics, and collaborate with cross-functional teams to ensure customer satisfaction and success.

As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.

The Customer Success Manager will onboard and retain customers, manage client portfolios, analyze data for insights, and drive product adoption to ensure customer success and satisfaction.

Lead a team of Enterprise Customer Success Managers, manage strategic accounts, execute enterprise methodologies, and drive renewals and expansion while coordinating cross-functional delivery.

The Mid-Market Customer Success Manager at Assembled manages customer accounts, drives business outcomes, and ensures ROI through relationship building and strategic initiatives.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

The Enterprise Customer Success Manager will cultivate customer relationships, drive product adoption, facilitate training, and identify growth opportunities within enterprise accounts, specifically in the healthcare SaaS sector.

The role involves leading customer activation success with a focus on building AI solutions, driving measurable outcomes, and fostering customer engagement through workshops and community building.

The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.

The Senior Client Success Manager drives client engagement and satisfaction for mid-market accounts, managing relationships and ensuring alignment with client goals to optimize care.

The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.

The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.

Manage post-sale relationships for healthcare practices, ensuring customer success through onboarding, integration, support, and feedback-driven product enhancements.

As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.