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Top Customer Success Jobs in San Francisco Bay Area, CA
Artificial Intelligence • Software • Generative AI
The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.
Top Skills:
AICustomer SuccessData AnalyticsManagement ConsultingSaaS
Fintech • HR Tech • Financial Services
The Customer Success Associate manages client relationships, oversees customer support, builds operational processes, and collaborates with the Founding Team to enhance service delivery and customer satisfaction.
Big Data • Cloud • Software • Database
The Senior Customer Success Manager will serve as a strategic advisor, managing customer portfolios and ensuring optimal customer outcomes through guidance on MongoDB best practices and strategies to mitigate risks.
Top Skills:
Cloud TechnologiesGainsightMongoDBSalesforce
Big Data • Cloud • Software • Database
Manage customer relationships, advocate for their needs, advise on MongoDB best practices, resolve issues, and develop strategic account plans.
Top Skills:
MongoDBSalesforce
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills:
AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.
Top Skills:
AsanaChurnzeroSalesforce
Artificial Intelligence • Big Data • Fintech • Machine Learning
The Customer Success Manager will drive customer adoption of Sift's solutions by addressing business and technical challenges, demonstrating product value, advocating for clients, and contributing to product documentation and best practices.
Top Skills:
APIsSaaS
Healthtech • HR Tech • Insurance • Consulting
Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.
Top Skills:
Azure DevopsDatabricksJIRAAzurePythonRSQL
eCommerce • Software
Manage a portfolio of clients, ensuring retention and growth. Guide onboarding, improve customer experience, and collaborate cross-functionally for success.
Top Skills:
Crm ToolsExcelHTMLJSONSQLSupport PlatformsXML
Software
The Customer Success Enablement Manager will develop and implement enablement programs to enhance post-sales team performance, focusing on customer retention, expansion, and effective onboarding.
Top Skills:
GainsightGongSalesforceWorkramp
Software • Analytics
This role involves managing enterprise customer accounts, providing strategic guidance on AI and analytics adoption, and collaborating with cross-functional teams to ensure success and growth for customers.
Top Skills:
AIAnalyticsLookerPower BISQLTableau
Hardware
The Customer Success Manager will manage customer accounts, ensuring satisfaction and driving revenue growth, while acting as a technical advisor.
Top Skills:
Ai-Driven ToolsEngineering AnalysisWeb-Based Collaboration
New
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Hardware
The Customer Success Manager will manage post-sale customer relationships, ensuring customer success through advocacy, account management, and strategic growth.
Top Skills:
Ai-Driven ToolsComputer VisionIndustrial Ct ScanningWeb-Based Collaboration
Agency • Artificial Intelligence • Cloud • Internet of Things • Software • Automation
The Customer Success Manager will manage customer accounts, build relationships, drive software adoption, and ensure customer satisfaction by optimizing AVEVA technology use.
Top Skills:
Crm SystemsOffice 365Power BISalesforceSharepointWorkday
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.
Top Skills:
Adobe Experience PlatformCloudData ScienceProgrammatic Media
Artificial Intelligence • Software
As a Customer Success Representative at Luma, you will manage customer relationships, provide feedback to teams, and develop success processes.
Top Skills:
Ai ProductsCustomer Relationship Management (Crm) SoftwareCustomer Success Tools
Artificial Intelligence • Information Technology • Sales
The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.
Top Skills:
B2B Saas
Biotech
The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.
Top Skills:
Crm ToolsGenomics PlatformsHubspotSalesforce
Software • Automation
The Customer Success & Growth Manager will build relationships with customers, champion outcomes, track account health, manage onboarding and upsell opportunities, and gather product feedback to enhance AI-driven underwriting solutions.
Artificial Intelligence • Software
The Customer Success Manager will drive adoption and usage among key enterprise accounts, build relationships with stakeholders, create success plans, and support accounts while gathering feedback to influence the product roadmap.
Top Skills:
Devtools
Artificial Intelligence • Real Estate • Software
As the Customer Success Lead, you will manage customer relationships, oversee onboarding, ensure data quality, and drive customer satisfaction and growth.
Top Skills:
Cambio PlatformCdpGresbQuantitative ReportingTcfd
Information Technology • Software
The Mid-Market Account Manager drives retention, renewals, and expansion across mid-market accounts, partnering with clients to automate data operations and optimize integrations.
Top Skills:
APIsCRMIntegrations
Fintech • Payments • Financial Services
The Enterprise CSM will manage key client relationships, driving project implementation and ensuring client growth while collaborating cross-functionally to provide excellent customer experience.
Top Skills:
APIsDeveloper InfrastructureEnterprise Saas
Enterprise Web • Mobile • Professional Services • Software
The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.
Top Skills:
Digital ToolsSaaSUx Research
Reposted 2 Days AgoSaved
Artificial Intelligence • HR Tech • Productivity • Software
Lead client deliverables in AI safety and platform integrity. Coordinate with experts, identify growth opportunities, and enhance service offerings.
Top Skills:
AIData LabelingRegulatory Compliance
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