Top Senior Customer Success Jobs in San Francisco Bay Area, CA

Manage the customer lifecycle, handle implementations, work with engineering on requirements, build customer success processes, and educate users.

The Client Success Lead manages daily operations, oversees staff, and ensures an exceptional lunch experience for clients in the Bay Area, requiring local travel.

The Senior Customer Success Manager at ExtraHop will analyze customer requirements, secure renewals, and lead onboarding, promoting product value and ensuring successful customer outcomes.

The Customer Success Manager will oversee customer health and retention, design onboarding programs, navigate stakeholder relationships, and partner with Sales to drive account expansion.

As a Senior Customer Success Manager, you'll own the customer lifecycle, driving renewals and fostering relationships while using data-driven insights to ensure customer success.

The Customer Success Manager will maintain post-sales relationships with strategic customers, ensuring measurable value and successful implementation of ept AI's platform by guiding technical execution and managing customer outcomes.

The Technical Customer Success Manager at Sentry ensures customer onboarding, value realization, and drives product adoption by collaborating with stakeholders and advocating for customer needs.

The CSM manages client relationships for DeductionsLink, enhancing client satisfaction, leading onboarding, delivering performance reports, and addressing client concerns to ensure effective service delivery.

As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.

The AI Customer Success Advisor will oversee AI workflow integrations, liaise with stakeholders, support training and documentation, and ensure successful implementation across offices.

Lead post-sales engagement across key accounts, ensuring product adoption, customer satisfaction, and influencing renewals while collaborating with sales and support teams.

The Sr. Customer Success Manager advocates for customers, drives product adoption, assesses business value delivery, and manages renewals and expansion opportunities.

The Customer Success Manager advocates for customers, drives product adoption, assesses customer health, negotiates renewals, and provides strategic recommendations to enhance customer experience and success with Verint products.

As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.

The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.

The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.

The Customer Success Manager will manage a portfolio of customers, ensuring successful onboarding, driving adoption, and leading renewals while acting as a strategic advisor for customer outcomes.

The Client Success Executive drives client success, manages account relations, expands service opportunities, and collaborates with internal teams post-implementation to ensure ROI and client satisfaction.

The Director of Customer Success & Implementations leads a team to enhance client lifecycle from implementation to ongoing success, ensuring customer satisfaction and operational efficiency while managing complex, customized accounts.

This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.

The Manager, Customer Success (Agency) will lead a team, enhance customer retention and satisfaction, and implement growth strategies across agency accounts.

The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.

The Proposal Manager leads the development and delivery of client proposals, manages relationships, supports sales teams, and ensures high win rates on bids.

As the first Customer Success hire, you will build processes and systems to support a high-performing customer lifecycle, manage technical issues, and expand contracts while becoming an expert in cross-border compliance.

The Customer Success Lead will build and manage systems to improve customer activation, engagement, and retention at Replo, focusing on measurable metrics.