Top Senior Customer Success Jobs in San Francisco Bay Area, CA

The VP of Customer Success will lead the customer journey, build the Customer Success team, drive strategic outcomes, and collaborate across departments for customer satisfaction.

The Senior Customer Success Manager will manage enterprise accounts, drive adoption, secure renewals and expansions, and build strong stakeholder relationships while collaborating internally to improve customer experiences.

As a Strategic Customer Success Manager, you'll manage top enterprise accounts, drive transformational outcomes, and influence internal CS operations and strategy. You'll build relationships with C-suite executives, define account plans, mentor peers, and partner cross-functionally to elevate account performance.

As an Enterprise Customer Success Manager, you will manage a portfolio of ~40 complex enterprise accounts, driving product adoption, optimizing support operations, and ensuring customer retention through strategic partnerships and risk management.

The RVP, Agentic Customer Success Leader will lead product success teams, architect customer centers of excellence, and drive ongoing AI value realization for Salesforce's global clients.

As a Senior Customer Success Manager, you will manage enterprise customers, drive procurement success, and improve customer engagement by providing guidance and education on Zip's platform.

Own strategic enterprise clients, build executive trust, ensure measurable ROI and adoption, drive expansion, create playbooks, and surface client feedback to influence product roadmap.

Lead customer success for robotics deployments: manage onboarding, training, support, and program delivery. Build strategic customer relationships, analyze KPIs, recommend improvements, drive expansions, and coordinate cross-functional teams to ensure successful deployments and retention.

Lead and scale the Customer Success function, develop best practices, drive customer outcomes, and partner with sales to enhance growth in Enterprise accounts.

As a Manager of Customer Success, you'll lead a team, manage customer escalations, ensure team effectiveness, and contribute to overall CS growth and operations.

In this role, you'll manage customer relationships, ensuring value delivery, manage customer journeys, and collaborate with cross-functional teams to drive customer success.

The Senior Enterprise Customer Success Manager ensures the success of enterprise customers by building relationships, driving product adoption, advocating for customer needs, and identifying growth opportunities through customer success plans and regular communication.

Lead post-sales onboarding and customer engagement for Study Design products, ensuring smooth activation and driving value realization through analytics and AI practices.

As a Senior Customer Success Manager, you will manage customer relationships, ensure successful onboarding, increase adoption, and handle contract renewals while fostering customer engagement and value realization.

The Enterprise Customer Success Manager at Tavily guides enterprise customers through onboarding, implementation, and adoption of the AI search platform, ensuring customer satisfaction and value realization while advocating for customer needs internally.

The Principal Customer Success Manager will manage high visibility accounts in Life Sciences, enhancing relationships and ensuring successful solution adoption while providing critical feedback to PTC.

Lead and mentor the Customer Success team, ensuring customer adoption and satisfaction through strategy, technical expertise, and collaboration with cross-functional teams.

As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.

As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.

Lead and scale the enterprise Customer Success function, focusing on retention, adoption, and expansion for complex enterprise customers. Manage a team, develop strategies, and foster executive relationships to ensure successful healthcare outcomes.

As the founding Customer Success Lead, you'll design and implement scalable support systems, drive customer engagement post-signature, lead onboarding, and ensure compliance while nurturing a growth-oriented customer relationship.

The Customer Success Engineer will lead technical design workshops, ensure product adoption, enhance customer satisfaction, and work closely with sales and engineering teams.

The Senior Client Success Manager ensures clients achieve their goals through advocacy, managing relationships post-sale, and addressing technical challenges and data strategies.

Manage customer success initiatives to enhance digital programs, drive adoption, and foster relationships with clients. Lead a team while collaborating with product and marketing teams.

As a Client Success Manager, you will manage up to 150 clients, ensuring they maximize the value of Array+. You'll communicate product updates, collaborate with teams, document feedback, and drive revenue and active user growth.