Top Remote Tech Support Jobs in San Francisco Bay Area, CA

The Partner Support Escalation Engineer manages technical issues between Arlo and partners, ensuring resolution and support for IoT products. Responsibilities include relationship management, troubleshooting, cross-functional collaboration, and documentation maintenance.

The Technical Customer Support Associate provides support for Cengage digital solutions, troubleshooting issues and maintaining customer interactions using a ticketing system.

The Technical Operations Support Specialist will troubleshoot technical issues, support users, manage tickets, and collaborate with teams to improve processes and enhance member satisfaction.

As a Technical Customer Support Representative, you provide technical assistance, troubleshoot user issues, manage database permissions, and collaborate with teams to enhance user experience.

As a Senior Technical Support Engineer, you will assist with escalated customer issues, manage expectations, and contribute to knowledge bases, while working with Ping's cloud identity products and providing support in a global team environment.

The Senior Technical Support Engineer will provide technical expertise, escalate customer issues, collaborate with engineering, and improve customer support processes at Zip.

Provide technical support to customers, manage inquiries, troubleshoot issues, and collaborate with other departments for problem resolution.

As a Senior Technical Support Engineer, you'll manage and resolve complex technical issues for customers, collaborate with teams, and enhance customer experience.

Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.

The Staff Technical Program Manager will lead cross-functional initiatives, enhance team productivity, and manage project schedules while collaborating with engineering, ops, and product teams for strategic growth at Airbnb.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

The Senior Technical Support Engineer will troubleshoot and resolve production issues across customer environments, focusing on cloud infrastructure and data pipelines, while collaborating with Engineering for root cause analysis.

Lead advanced customer support by triaging and resolving complex tickets, analyzing logs and environments, reproducing and escalating defects, creating knowledge articles, mentoring support staff, and collaborating with Product and Engineering to improve processes and product quality.

The Technical Product Support Analyst II provides technical assistance via phone, email, and chat, resolving customer issues and documenting communications while ensuring compliance with policies.

As a Technical Customer Support Specialist, resolve complex issues for B2B customers, provide technical support in Mandarin and English, document processes, and identify product gaps to enhance the user experience.

Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.

As a Senior Technical Support Engineer, you'll troubleshoot complex technical issues, manage support tickets, enhance user experience, and collaborate with teams for product improvements.

Provide developer support, triage cases, monitor feedback, improve support tools, and assist technical customers with Supabase services.

Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.