Top Senior Customer Success Jobs in San Francisco Bay Area, CA

Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.

The Enterprise Customer Success Manager oversees post-sales activities, ensuring customer satisfaction and retention, while managing relationships with key stakeholders and driving program success.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.

The Senior Principal Customer Success Manager builds relationships with customers, guides their digital journey, executes adoption strategies, and collaborates with sales to mitigate risks while representing customer needs internally.

The role involves leading the Customer Success team, driving product adoption, retention and customer satisfaction, and establishing operational excellence through data-driven insights and cross-functional collaborations.

As an Enterprise Customer Success Manager, you will manage post-sales activities, ensure customer satisfaction, drive adoption and retention, and collaborate with both C-Suite customers and internal teams.

As the first Enablement Program Manager in Customer Success, you will create and manage enablement programs, tools, and training to enhance team performance and engagement, focusing on AI adoption and measurable outcomes.

The Senior Customer Success Manager leads customer interactions, ensuring satisfaction, retention, and expansion. They collaborate cross-functionally, use data for recommendations, and drive revenue targets while advocating for customer needs within the company.

The Customer Success Manager will improve customer retention, drive engagement, manage relationships, and ensure value realization from PagerDuty's solutions post-sale.

As a Customer Success Engineer at Postman, you will solve complex technical problems for customers, design implementable solutions, and create reusable assets that streamline workflows and improve customer value.

The Senior Customer Success Manager will drive customer adoption and satisfaction of the GitLab DevSecOps platform, guiding clients with best practices in software development and operational improvements.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.

The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.

As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.

The Manager of SMB Account Strategy leads a team of Customer Success Managers to enhance customer engagement, retention, and operational excellence, focusing on coaching, performance tracking, and cross-functional collaboration.

The Senior Customer Success Manager at Skillsoft will drive skills-based outcomes, engaging with executives to align on customer goals and success. Responsibilities include advising on workforce transformation, utilizing data for decision-making, and guiding customers through change while reinforcing adoption strategies.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.

The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.

Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.

Manage Samsara's Enterprise Customer Success team, ensuring customer adoption and satisfaction while defining strategies, coaching staff, and achieving performance goals.

The Manager, Customer Success Engineering at DigitalOcean leads a team supporting strategic customers in cloud and AI/ML workloads, focusing on operational excellence and customer satisfaction.

The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.

The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.

Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.