Top Remote Tech Support Jobs in San Francisco Bay Area, CA

In this role, you'll diagnose AI-related issues, troubleshoot technical problems, document escalations, and enhance support processes while utilizing AI tools.

The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

As a Technical Support Engineer, you'll assist customers by answering queries, resolving issues, collaborating with engineering, and enhancing support processes while ensuring customer satisfaction.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

Provide technical support for Nue.io implementations and integration with a focus on customer solutions, translating business problems into value-driven strategies.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.

The Technical Support Engineer II resolves customer issues related to Rocket Software products, ensuring effective communication and support in a fast-paced environment.

The role involves providing escalation support for customer technical issues, creating documentation, and collaborating with internal teams, with a strong focus on customer service and technical solutions.

The Technical Support Engineer assists US customers with the DigiCert One platform, resolves certificate lifecycle issues, and collaborates with internal teams for solutions.

The Technical Support Engineer will provide first-line support, debug technical issues, create documentation, and collaborate across teams to improve processes.

Provide technical support and escalation assistance for Merge Healthcare products, ensuring customer satisfaction through effective problem resolution and communication.

As a Technical Support Engineer, you will resolve complex technical issues, collaborate with engineering, and enhance user experience through documentation and tool improvements. You will handle customer inquiries, debug issues, and monitor user-generated content for compliance.

As a Technical Support Engineer at Databento, you'll handle customer inquiries, resolve common issues, and escalate more complex matters, ensuring effective use of APIs and data products.

The Technical Support Analyst provides frontline technical support, troubleshooting basic issues, documenting tickets, and collaborating with teams to ensure system stability and positive customer experience.

Provide technical support for customer inquiries, troubleshoot issues, enhance support processes, and maintain an internal knowledge base. Assist in meetings and escalate issues as needed.

The Technical Support Engineer provides support for DAS solutions and wireless services through troubleshooting, performance testing, and customer service, with a focus on timely delivery and high quality standards.

Provide first-line remote technical support, troubleshoot product issues, document service requests, and improve service operations while ensuring compliance and customer satisfaction.

As a Technical Support Specialist, you will address customer inquiries, resolve technical issues, and ensure a positive customer experience while collaborating with other departments.