Top Customer Success Jobs in San Francisco Bay Area, CA

Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.

The Enterprise Customer Success Manager oversees post-sales activities, ensuring customer satisfaction and retention, while managing relationships with key stakeholders and driving program success.

As a Customer Success Engineer, you will provide technical support for database and cloud infrastructure, diagnose issues, optimize performance, and guide customers in best practices. You'll collaborate with cross-functional teams, handle escalations, and contribute to documentation and automation efforts.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.

The Senior Principal Customer Success Manager builds relationships with customers, guides their digital journey, executes adoption strategies, and collaborates with sales to mitigate risks while representing customer needs internally.

Manage customer portfolios, onboard new clients, run outreach campaigns, and enhance product adoption while providing tailored consultations and support.

The role involves leading the Customer Success team, driving product adoption, retention and customer satisfaction, and establishing operational excellence through data-driven insights and cross-functional collaborations.

As an Enterprise Customer Success Manager, you will manage post-sales activities, ensure customer satisfaction, drive adoption and retention, and collaborate with both C-Suite customers and internal teams.

As the first Enablement Program Manager in Customer Success, you will create and manage enablement programs, tools, and training to enhance team performance and engagement, focusing on AI adoption and measurable outcomes.

The Customer Success Manager at Benchling works to enhance customer experiences by leveraging analytics, partnership, and expertise in Life Sciences to optimize the use of Benchling's platform.

The Customer Success Manager manages client onboarding, enhances customer experiences, resolves issues, and ensures successful implementation of solutions for enterprise clients.

The Customer Success Manager will mentor enterprise customers on AI Agents usage, drive onboarding, create customer success strategies, and enhance product adoption and value.

The Senior Customer Success Manager leads customer interactions, ensuring satisfaction, retention, and expansion. They collaborate cross-functionally, use data for recommendations, and drive revenue targets while advocating for customer needs within the company.

The Customer Success Manager will improve customer retention, drive engagement, manage relationships, and ensure value realization from PagerDuty's solutions post-sale.

The Director, Customer Success Operations will design operational frameworks to support the customer lifecycle, manage CS platforms and CRM workflows, develop customer health scoring and engagement systems, and collaborate with Sales for retention and expansion.

Support enterprise clients alongside Enterprise CSMs by executing account strategy, acting as a product expert, managing technical escalations and bug lifecycles, producing operational reports and data analysis, identifying cost-savings and optimization opportunities, and overseeing internal account projects to drive adoption and retention.

As a Customer Success Engineer at Postman, you will solve complex technical problems for customers, design implementable solutions, and create reusable assets that streamline workflows and improve customer value.

The Senior Customer Success Manager will drive customer adoption and satisfaction of the GitLab DevSecOps platform, guiding clients with best practices in software development and operational improvements.

Lead and mentor Customer Success team members, manage client accounts for retention and growth, resolve client issues, and optimize product adoption.

The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.

The Manager of SMB Account Strategy leads a team of Customer Success Managers to enhance customer engagement, retention, and operational excellence, focusing on coaching, performance tracking, and cross-functional collaboration.

The Senior Customer Success Manager at Skillsoft will drive skills-based outcomes, engaging with executives to align on customer goals and success. Responsibilities include advising on workforce transformation, utilizing data for decision-making, and guiding customers through change while reinforcing adoption strategies.